FAQ

Do I need to discontinue use of Retinoids or Active ingredients before a treatment ?

Yes, any facial, chemical peel, brow lamination and waxing for at least 5 - 7 days before. This allows us to be able to administer the treatment with out irritation or discomfort on the skin

How to prepare before a Facial ?

If possible come in with a clean face, make-up free. This way we can do a thorough analysis of the your skin and take the best progress photos. If you do have make-up on, don't sweat it, we got you. You can remove any mascara in the restroom where we have pre- cleanse and clean dry facial wipes available for you


Your current skincare tells a story. Upload a picture of the products you’re currently using so we can align your facial and future treatment plan with what’s already in your ritual.


Reminder to discontinue Retinoids + Actives 5 - 7 days before visit and to always update us with any new products added to your regimen

Could my blouse get stained from hair dye or bleach?

Yes, dyes and bleach will damage blouses. We provide comfy black salon robes found in the restroom for you to change into arriving to your appointment, to protect your beautiful tops

Are there any promotions or discounts ?

We offer Daily Deals, any current promo can be found on the Daily Deals tab.  Refer a friend to us and get $10 for each referral with unlimited referral power-just like cash.  We are also on ClassPass !

Is my hair long enough for Hair Removal ?

The perfect hair length is the size of a sprinkle ! anything less may be too short for the wax to hold on to. Anything longer, we can trim if needed. Do not trim at home for it can lead to uneven hair lengths and remember we need the size of a sprinkle

How to prepare before Hair Removal ?

View our Pre Hair Removal Form....We have the perfect pamper station with a bidet and wipes at your service to keep you feeling fresh

Prepare for salon services with 5+ hours

Transformation takes some time and the salon offers beverages and snacks but for lunch feel free to order Uber Eats, we love Italgo. Ask us for an exclusive client promo code

How to prep for Pink Intimate Brightening and the difference between Brightening vs. Bleaching

Discontinue hair removal by waxing / sugaring for 7 - 10 days and if shaving for at least 72 hours prior to treatment


Intimate Bleaching (General/Harsh)

  1. Ingredients: Often aggressive agents like hydroquinone, aiming to rapidly break down melanin.
  2. Process: Strips color quickly, can be painful, and is not always formulated for delicate skin.
  3. Risks: High risk of chemical burns, irritation, and skin damage.
  4. Goal: Drastic, noticeable lightening of dark spots.

Pink Intimate System (Specific Lightening)

  1. Ingredients: Gentle, safe, plant-derived ingredients (like Glycyrrhetinic acid) that calm skin and address hyperpigmentation.
  2. Process: An in-office exfoliating peel that promotes cell renewal and restores radiance.
  3. Risks: Designed to be safe for delicate skin, with minimal discomfort.
  4. Goal: Gradual, overall brightening and even skin tone, not just removing color.


Could I get the website and detailed info of services En Español ?

Si !! simplemente màndenos un mensaje que gustarìa ver el sitio en español y se lo mandamos con mucho gusto

Discover Procell Therapies !

Click here for an inspiring and detailed breakdown of this transformative treatment

Can I refer unlimited amounts of friends, family or colleagues for my $10 reward?

Absolutely! You can refer as many friends, family members, or colleagues as you wish. Each time they visit us for the first time, you earn a $10 credit for each to indulge in the luxurious services at our spa or salon. It's a win-win situation, fostering connections while treating yourself ! Think of it like Gigi Aesthetics Cash 

Do I need to bring towels for a sauna session ?

There's no need to worry about bringing towels for your sauna session! We provide everything you need for a comfortable experience, including disposable slippers, a cozy white robe, and a hair turban. You'll also have access to a locker to secure your belongings and a grooming station in the restroom to freshen up afterwards. Just come and enjoy your detox !

Can products be shipped to me?

We do offer drop shipping and in-store pick up options at check out for all our products.  Just head over to the product tab to get started.  Use code FREESHIPPING on orders over $350

Feeling Tipsy?

We never require gratuity (tip), but we always appreciate it, Thank you.

Other tipping options are posting us on social media, a referral means so much to us and leaving an honest google review. We thank you for choosing us

What form of payments are accepted ?

We accept Tap to Pay options with all major credit + debit cards, Apple Pay, Cash, Zelle, Apple Cash, and pay later with Affirm