Policies
Booking
All service bookings offered at Gigi Aesthetics require a card on file. Absolutely no deposit is required, there will be no charge until completion of your service, you may choose to pay with another payment method.
The Card is held to secure your booking, any change with-in 24 hours will be charged per our appointment cancellation policy
All appointments need to be confirmed prior to your scheduled appointment day. Please confirm to the confirmation text sent out. If we are unable to confirm your appointment by the end of day prior to your visit, your appointment may be cancelled and reassigned to another guest on our waiting list
Call, Text or Cancel online
are the only forms of cancellation accepted
Please keep in mind that if late to your appointment time, we may have to shorten your service time. We have a grace period of 5 minutes, However it is also with in Gigi Aesthetics right to forfeit your appointment, therefore leading to cancellation fees. Being late puts us behind and it is not fair for the next client whom is on time
Forms
All services provided at Gigi Aesthetics require completion of an intake / consent form designated to the service booked and prior to be administered.
Forms may be sent digitally or may be filled out in-house at your appointment time, prior to your service. Forms are updated every 12 months. If there is a change of answers to the form before then, please let your provider know and re- submit a new form.
Refusal to complete intake forms will result in a cancellation of your booking and subject to cancellation fees.
Referral Program
Refer a friend or family member and receive a referral point when they come in for the first time. After accumulating a few points they can be redeemed for services during in-house check out. Each service has a point value assigned to it and can be viewed by clicking the service menu, the more referrals the more treatments you earn
Payments
An email on file is required for digital receipts, invoices, appointment confirmations and Happy Birthday coupons. We only use your information for in- house purposes.
The card on file could be used for payment at check out.
Please let us know if you need to update your card on file at any given time, we will send you a form to do so securely. Other options to update are by phone, email, via our online booking site per client profile
Accepted forms of payment include Cash, Zelle, Venmo, Debit, Credit, Apple Pay and Pay in 4 via Paypal, Vagaro paylater, and in-house financing
Gratuity is not included nor required, but always appreciated. Thank you
A secure booking and payment system is used for all transactions.
All payments on terminal are subject to technology fees of 3%.
Financing options are also subject to processing fees
Certain virtual services and consultations will require a booking deposit.
Packages expire with-in 18 months of purchase date.
Memberships have there own set of rules per membership, please read contract at signing.
Gift Certificates expire at 90 days of purchase date.
All services, packages, products and items sold at Gigi Aesthetics are non- refundable and non- exchangeable.
No Guest
To maintain a relaxing environment, we ask no additional guest in the treatment room or lobby due to our limited space and comfort of other clients.
Children are not permitted in the salon to ensure a focused, professional, atmosphere for both client and staff
Shipping
All sales are final, flat shipping fee of $12, Free shipping over $350 for product purchases. Tracking information will be provided
Media
Photographs and videos may be taken during your visit. Progress photos are taken in the beginning and end of your treatment and kept on your client chart, it's a great way to see your improvement per treatment. By booking an appointment at Gigi Aesthetics you give permission to use any photograph or video publicly to promote the spa / salon. Understand that the images may be used in print publications, online publications, presentations, educational purposes, websites, and social media. However we assure you any thing we post will be tasteful and beautiful.
We appreciate you
We appreciate your understanding and cooperation in helping us provide the best possible experience for everyone
*By booking an appointment with Gigi Aesthetics, you agree to the stated policy procedures
